What We Collect and Why
When you open an account, we collect the details you provide — name, contact information, and payment method identifiers such as your bKash or Nagad mobile number. This lets us process deposits and withdrawals, verify your identity, and keep your wallet activity accurate. We also collect
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device and session data automatically: your IP address, browser type, and pages visited. This helps us detect unusual login attempts and keep your account secure. We do not sell your personal data to third parties. Payment data tied to Rocket, Nagad, or bKash transactions is handled
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in line with those providers' own security standards. Retention periods vary by data type — transaction records are kept as long as required for financial compliance, while session logs are cleared on a rolling basis. You can request a copy of your stored data or ask
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us to correct inaccurate details by contacting our support team. Availability of certain features depends on your local law and the eligible regions we serve.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.